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Read also: 7 chatbots for your website that will make the work of your marketing, sales, and support teams easier

Be a personal guide, answer website visitor’s questions about the product.

There is a great variety of capabilities that a bot performs. You can’t set up your bot correctly if you can’t specify its value for customers. Use this simple scheme not to miss anything important. Dimitrii, the Dashly CEO, defined the problem statement that we need a bot to simplify our clients’ work right now.Īccording to our experience, we advise you to pass certain stages in naming a chatbot. We need to answer questions about why, for whom, what, and how it works. Developers, designers, and marketers are all important. How many people does it take to come up with a name for a bot? Actually, all we have. We hope that the examples mentioned above, would be helpful and inspire you. Germ-bot for an Infectious hospital in today’s reality seems to be perceived as black humor.

Avoid negative connotations - the chatbot of the hospital website shouldn’t remind us about pain or diseases.

Be careful if you create a bot for some serious service as a corporate banking resource - Cyber McDuck is hardly the best example of a virtual investment advisor for B2B

Have in mind that jokes should apply to your business.

Be witty and intelligent - use a play on words, light irony, metaphors, and well-known allusions.įor example, for your Сluebot, use memes from a myth about Ariadne and Minotaur in dialogs.

A name should trigger some associations.

Billbot does not sound bad for accounting service

Select for the name of your bot a word that sounds good and harmonious - it is more likely to be taken positively.

Give your bot a short name - one ( Hugo, Olly) or two words ( Rob Oto) is enough.

That is what you need to consider when naming your bot: What to keep in mind when choosing a name for your bot. For example, Alfalfa - a very experienced and direct chatbot, proactive and quick, or BroBot - a trusted and supportive comrade of yours, ready to give you good advice at any time.Īs for Dashly chatbot - it assures you’ll get the result you need, allows one to feel its confidence and expertise. So often, there is a way to choose something more abstract and universal but still not dull and vivid. Not mentioning only naming, its design, script, and vocabulary must be consistent and respond to the marketing strategy’s intentions. For example, a Libraryomatic guide bot for an online library catalog or RetentionForce bot from the named website is neither really original nor helpful.Ĭreating a human personage is effective, but requires a great effort to customize and adapt it for business specifics.

Offer a memorable association.īut do not lean over backward - forget about too complicated names. And some boring names which just contain a description of their function do not work well, either. If you name your bot something apparent, like Finder bot or Support bot - it would be too impersonal and wouldn’t seem friendly. To help you, we’ve collected our experience into this ultimate guide on how to choose the best name for your bot, with inspiring examples of bot’s names. This discussion between our marketers would come to nothing, until Elena, our product marketer, pointed out the feature priority in naming the bot.Īs he does an excellent job of capturing leads, he’s got a name that absolutely matches its function - «chatbot». Oh, no, I would prefer to name it with a woman’s name to win visitors’ loyalty. Our bot should be like a typical IT guy with the relevant name - it will show expertise. Whatever the name of the bot, that’s how it sells